Two companies will retain their newly awarded contracts valued at $233
million to drive Medicaid beneficiaries to medical appointments, despite
complaints about the companies elsewhere and protests from smaller South
Carolina groups that do the work now.
A state official rejected several appeals this week from South Carolina
nonprofit organizations that provide nonemergency transportation for the
state's elderly poor, saying the protesting groups failed to prove their
claims.
The government said in November that the Medicaid contract covering the
period from 2007 to 2012 should be split between LogistiCare Solutions LLC
of Georgia and Medical Transporta- tion Management Inc., a Missouri
company.
Under the terms of the deal, LogistiCare will be paid $180 million to
handle Medicaid patient transportation in most of the state, including the
Charleston area, starting in March.
MTM will get $53 million for nonemergency Medicaid trips in the
Upstate.
The state will pay the companies about $47 million a year. That's $16.1
million, or 53 percent, more than it currently pays for nonemergency
transportation for Medicaid patients.
Until now, nonemergency transportation for some of the state's poorest
elderly patients has been handled by 25 to 30 South Carolina
organizations, most of them nonprofits. Roughly 872,000 residents are
eligible for the services, including almost 140,000 in Berkeley,
Charleston and Dorchester counties.
LogistiCare and MTM hold similar contracts to transport about 9 million
people in a number of other states. In some instances, their performance
has triggered controversy and complaints.
Last year, the Missouri Attorney General investigated the two firms for
price-fixing. In one case, a state audit found that MTM billed the state
for three trips for a patient who had died days earlier.
'With hundreds and thousands of trips that we take, it's very hard to
verify each and every one,' MTM spokesman Don Fisher said when asked about
that specific incident Thursday.
The charges were settled, but not before the state terminated its
contract with MTM and the company paid a $2.4 million settlement.
LogistiCare agreed to pay $150,000 to the state of Missouri.
MTM also has drawn complaints in Minnesota. In October, several
lawmakers called on the state to sever relations with the company.
Michael Weidner, executive director of the Minnesota Paratransit
Providers Association, a trade group, said MTM has boosted profits by
cutting door-to-door service for elderly patients.
'MTM pushed people into the most profitable rides for MTM,' Weidner
said.
MTM's Fisher said the company has cut fraud from Minnesota's Medicaid
system and moved more recipients by less expensive means. 'These
nonemergency transportation contracts are often fraught with abuse, and
that was the case when we took over in Minnesota.'
In addition to Missouri, LogistiCare has come under fire in Washington,
where it has run a program called MetroAccess since 2000. According to a
series of articles in The Washington Post, disabled residents are often
left waiting for hours. And government officials investigated the company
last year for allegedly falsifying drivers' logs in an apparent effort to
secure bonuses for being on time.
In a written statement, Logisti-Care denied wrongdoing and blamed
delays on a shortage of vehicles provided by the district. It also noted a
huge increase in ridership during its years running the program.
South Carolina procurement officials were not alarmed by the
investigations, terminated contracts and criticism of the companies' work
in other states, said Jeff Stenslan, a Department of Health and Human
Services spokesman.
'What we've understood, their overall track record has been good,' he
said.
Stenslan noted that the state would be 'intimately involved' to make
sure the companies deliver on their promises.
Senior Solutions, an Anderson- based nonprofit that drove 2,550
Medicaid patients last year, contended that South Carolina's elderly poor
will see diminished service even if LogistiCare and MTM make good on their
contracts. Doug Wright, chief executive of Senior Solutions, said more
Medicaid patients will be forced onto buses and into taxis.
'We are an ant competing with giants,' Wright said. 'The difference
would be that the nonprofits like us are here to serve. ... Price does not
always enter the equation.'
Joel Sawyer, a spokesman for Gov. Mark Sanford, said the Medicaid
business was won competitively and would be closely monitored. 'Like any
contract, the state can sever ties if they don't hold up their end of the
deal,' he said.
Reach Kyle Stock at 937-5763 or kstock@postandcourier.com.