Patricia Hughes felt the pain in her chest
while at work.
A nurse in West Ashley, Hughes drove to the emergency room at nearby
Bon Secours St. Francis Hospital, where she underwent tests. Hours later,
she was transferred by ambulance downtown to Roper Hospital, where doctors
kept her overnight for observation.
Eventually, the chest pain was blamed on stress. Beside those tests,
including electrocardiograms, she received little other treatment.
Her bill was $7,800.
Though their insurer paid much of it, Patricia's husband, Howard, still
wonders why and how his wife's 27-hour trip through the health care system
last year cost so much. Most of the time was spent simply resting with a
monitor attached to detect any problems with her heart.
"I just don't understand why, year after year, hospital costs and
health care costs far exceed the cost of living," the Mount Pleasant
resident said.
For decades, the cost of health care has been rising much faster than
inflation, except for a short break in the mid-1990s, during which managed
care reigned.
By 2002, health care spending in America amounted to $1.6 trillion.
That's nearly 15 percent of the gross domestic product, the measure used
to indicate the size of the national economy.
The pain of these spiraling costs affects just about everybody: the
Hugheses and millions of Americans like them; insurance companies; workers
who have seen health costs rise four times faster than earnings and whose
pay raises are easily swallowed by increases in premiums; andstate
governments across the nation who are struggling to cope with Medicaid
costs.
Last month, the Congressional Budget Office warned unless something is
done soon, federal spending on Medicare and Medicaid could account for
11.5 percent of the economy by 2030 compared with 3.9 percent today.
Americans pay twice as much for health care per capita as do residents
of other industrialized countries. Life expectancy rates, however, are no
better.
How did it get to this? For doctors, patients and policy experts, the
answers are numerous, complex and unending.
They point to administrative costs, a misplaced emphasis on treatment
rather than prevention, the decline of managed care, competition and
demands by Americans to the best and latest medical advances.
In other words, practically everyone contributes.
ADMINISTRATIVELY COMPLEX
For starters, health care has become a huge and expensive bureaucracy.
Consider that the Medical University of South Carolina has 58 billing
workers for a hospital that charged patients and insurance companies $900
million last year (although it collected reimbursements that amounted to
far less).
"I don't know of any industry where the billing cycle is so complex,"
said Lisa Montgomery, the hospital authority's chief financial officer.
Indeed, the health care system today is a maze of doctors' offices,
clinics, hospitals, nursing homes, home care companies, drug companies,
pharmacies, intermediaries and insurance companies, all wrapped together
by massive amounts of red tape.
A study by researchers at Harvard University and the nonprofit group
Public Citizen found the health care bureaucracy cost nearly $400 billion
last year, representing at least 31 percent of the nation's health care
spending.
Unlike most businesses, where a customer pays a business for a service
either with cash or credit, most patients pay a fraction of their health
care bill. Most of the expense is paid by an employer and an insurance
company, or by Medicare or Medicaid. Each of these pays a different amount
for the same procedure.
Sorting through all of that requires a lot of work.
Additionally, within a hospital, doctors and other specialists are
often employed by different medical groups or practices, each with its own
staff of billing clerks and, sometimes, different contracts with insurance
companies.
Consider the Hughes' experience. Patricia's stay in the Roper St.
Francis system resulted in seven different bills: one for St. Francis, two
bills for the ER doctors, one for the ambulance that transported her from
one facility to the other, another for the stay at Roper (although it's
owned by the same hospital company), one from the doctor there, and a
seventh from the pathology lab that interpreted a test.
"I think we pay an awful lot for health care in the United States
because we've made it so administratively complex," said Lynn Bailey, a
health care economist in Columbia. "You've got to wonder what they could
do if they were doing something else besides chasing insurance companies."
PREVENTING PROBLEMS
You can't talk about the cost of health care in America without looking
at Americans' health.
We're getting older. We're getting fatter. And many of us still smoke.
The aging of the population makes higher health care costs almost
inevitable. By 2030, the Census Bureau estimates, one in five Americans
will be over 65.
Average life expectancy is now 77 years. Our longer lifespan, the
result of a century's worth of medical advancements, means the health care
system is doing its job. Yet, the older we get, the more services we
consume.
"We've been successful in prolonging life," said Dr. Jerry Reves,
medical school dean at MUSC. "But as you prolong life, (people) develop
more chronic illness and more age-related deteriorations."
These conditions are expensive to address.
Similarly, obesity is on the increase. In 1991, just 12 percent of
adults were obese. By 2001, that figure grew to 21 percent.
The Centers for Disease Control and Prevention describes obesity as an
"epidemic."
Weight problems are the cause of many health issues, including high
blood pressure, heart disease, stroke, asthma, osteoarthritis, Type 2
diabetes, sleep apnea, muscle disorders, pregnancy complications and
various types of cancer. All are potentially expensive to treat.
An obese person may generate 36 percent more in health care costs than
does an average-weight adult, according to the U.S. Department of Health
and Human Services.
Smoking, meanwhile, is the most preventable cause of death and disease,
yet 46 million Americans still light up.
Tobacco use can cause chronic lung disease, heart disease, stroke and
several forms of cancer, plus a variety of other problems. According to
the government, about 14 percent of Medicaid expenses are related to
smoking.
The problems with obesity and smoking highlight an issue related to
problems in today's health care system. Many of the diseases and
conditions that contribute to much of the nation's health care bill are
preventable.
Studies have consistently found 20 percent of the people -- smokers,
the overweight and others who do little to watch their health -- generate
80 percent of the nation's health care bill.
Similarly, high blood pressure, or hypertension, can be easily
controlled with routine drugs that help prevent heart attacks or stroke.
Yet, less than a third of South Carolinians with high blood pressure have
it under control. Most continue with the condition because of inattention
to their health.
The biggest problem, according to experts, is that the health care
system is designed to treat a problem only after it arises. Too little
money is spent on prevention, they say.
THE UNINSURED
Health care costs also are rising because of the rising number of
uninsured Americans.
In South Carolina, the uninsured represent about 12.6 percent of the
state's population, or 500,000 people. Nationwide, about 43.6 million
people don't have coverage.
Many are young people of varying incomes who feel they have no need for
coverage because they are relatively free of health problems.
Others want it but can't get it because their employer doesn't offer
insurance, or because they're unemployed, or they can't afford the
premiums.
The uninsured avoid seeing doctors before their conditions worsen and
seek treatment only when their health becomes seriously eroded.
Many of these patients' bills go unpaid, and thus the cost is spread to
those with health insurance. According to the Institute of Medicine, the
uninsured cost the nation as much as $130 billion a year.
"We're paying that (much more) because hospitals and physicians have to
charge more to make up for the non-pays," said Viki Fox, who is heading a
study of the uninsured for the state Department of Insurance.
Many experts say one of the best ways to control health care costs is
to cover the uninsured. Others disagree.
Sam Baker, associate professor of health services policy and management
at the University of South Carolina's School of Public Health, said doing
so may be good public policy, but covering this population would still
lead to higher costs overall.
"I think neglect is probably cheaper overall," he said. "It's true that
these people get care in very costly settings when they get it, but what
they don't get is probably more (costly) than what they did get."
TOO MUCH HEALTH CARE
That notion exposes the flip side of the question. Do Americans expect
and receive too much medical attention, and how much is necessary?
To some, especially insurers, the nation is confronted by the health
care cost crisis because it rejected managed care.
Managed care sought to reduce unnecessary expenses by setting up
filters -- some view them as roadblocks -- designed to make sure people
didn't get unnecessary procedures.
That approach worked, though people deplored managed care's
"gatekeepers," and companies abandoned HMOs.
Meanwhile, Ed Sellers, chief executive at BlueCross BlueShield of South
Carolina, has often pointed the finger at the massive amount of
construction that goes on in health care.
Sellers uses an analogy to make his point. If a city is flooded by too
many car dealerships, eventually there will be more cars for sale than
people willing to buy them. But the health care system works differently.
Hospitals, Sellers says, know if they build a new facility, they won't
have trouble finding patients to fill it.
That's because doctors and hospitals are the ones ordering tests and
procedures, Sellers says, and patients often simply do what they're told.
So while reimbursements to providers may not have gone up in recent years,
health care costs have climbed because doctors are ordering more tests, he
says
Hospitals dismiss this notion. They say it's a flawed line of reasoning
conjured up by insurers. They also point out that South Carolina
regulators won't let them build new facilities unless they can prove
expansion is needed.
Still, there is evidence backing the insurers' contention. A 2000 study
by the Health Research and Educational Trust found people who live in
areas with more hospital capacity are more likely to use the hospital,
even after the study factored out socioeconomic differences and illnesses.
The study also discovered additional hospital stays did not lead to
better health.
RISING OVERHEAD
Health care providers say another factor contributing to rising costs
is their own rising expense for items that include salaries and premiums
for malpractice insurance.
Staffing shortages have hammered health care in recent years. Demand is
high for anesthesiologists, radiologists, pharmacists, X-ray technicians
and, most notably, nurses.
Increased competition for these workers has driven up salaries, which
make up the bulk of a hospital's costs.
"The competition drives those costs up," said Reves, the MUSC dean.
Those costs get passed on to patients and insurers.
The same holds true with premiums for malpractice insurance, which have
been rising rapidly around the country. In South Carolina, they rose an
average of 24.1 percent this year, although, some note, they remain low
compared with neighboring states.
Nevertheless, higher premiums lead to higher costs. Doctors take on
more patients to meet their overhead costs. Some say they also end up
practicing defensive medicine, ordering unnecessary procedures and tests,
out of fear they may be sued.
NEW TECHNOLOGY
Among these reasons, possibly the biggest factor is the vast amounts of
new technology, treatments and prescription drugs on the market.
In other industries, new technology generally reduces costs by
improving productivity, but advances in health care technology lead to
increases because consumers end up paying the cost of research that goes
into developing the drug or making the machine.
Many critics complain some of this technology leads to overuse. There
also is criticism aimed at drug makers who try to squeeze out makers of
cheaper generic medications.
Others point out that new technology has prolonged lives and made
available advances unheard of not long ago. Doctors can now treat
low-birth-weight babies who might not have survived only a few years ago.
Surgeons can transplant organs or give a person a new hip and have them on
their feet in a few days.
All of that, of course, costs more money than ever.