COLUMBIA, S.C. - As he passed around
promotional signs from a Wal-Mart store, Gov. Mark Sanford asked his
Cabinet members Wednesday what comes to mind when they think of the
retail giant.
"Low prices," "one-stop shopping" and "value," members
replied.
"When you think of state government, do you think value? Do you
think lowest possible price?" Sanford asked. Probably not, and that
means the culture of government needs to change in South Carolina,
the governor said.
"Wal-Mart is a phenomenal company that's been able to
consistently deliver value. I think it's something we can think
about. When you all are trying to think outside the box, how is it
that we're thinking about value for the customer? How is it that we
can more cost-effectively deliver services?" he said.
Sanford held his second Cabinet meeting Wednesday - but it was
the first time the media were allowed to sit in on the meeting.
Agency heads discussed how they have been making changes and
cutbacks to better serve the public in the current budget
crisis.
The Revenue Department has slimmed down from two deputy directors
to one, said Director Burnie Maybank. The agency also reworked the
Property Tax Division to work directly with local government,
addressing the concerns of citizens who felt disconnected from the
Revenue Department, Maybank said.
The Public Safety Department has identified more than $335,000 in
cost savings by consolidating and reorganizing administrative
programs, said Director Boykin Rose.
The Labor and Licensing Department has cut back from four deputy
directors to one, and the Department of Alcohol and Other Drug Abuse
Services has reduced its office rent by about $50,000.
Sanford told the newer agency heads - including Robby Kerr, who
was appointed Tuesday to lead the Health and Human Services
Department - to follow the example of Insurance Department Director
Ernst Csiszar.
Csiszar is the only Cabinet member appointed by former Gov. Jim
Hodges who was retained by Sanford.
When Csiszar took over the agency, which regulates insurance
companies and the rates they charge in South Carolina, he was
responsible for 120 full-time employees and a budget of about $6.7
million. Today, the agency has been reduced to 91 employees with a
$4.4 million budget, Csiszar said.
Six deputy positions have been trimmed to two.
"It made sense to cut it back to a more streamlined operation,"
Csiszar said.
The department also reviewed the process of outsourcing for
divisions such as financial examinations. In the past, outside
companies had been hired to go into the field to examine companies
and bring back data for analysis.
By hiring additional personnel and taking on the job in-house,
the department actually saved money, Csiszar said.
Csiszar deserves "kudos" for listening to the needs of customers
and focusing on providing better service, Sanford said.
Most of the governor's first Cabinet meeting was closed to the
media. Sanford decided to open the second meeting to the press after
receiving criticism from organizations such as the Society of
Professional Journalists and the South Carolina Press
Association.
Critics argued that governors can set a good example for school
boards and other public bodies by opening meetings to the press and
the public.
Sanford said that made him re-evaluate his decision.
"I'd be willing to sacrifice a more effective - perhaps - and
more lively Cabinet meeting on the altar of what I believe to be the
greater good, which is openness in government," Sanford said.
SCPA Executive Director Bill Rogers applauded Sanford's
decision.
"It sends a real strong message to school boards and county
councils across the state that open government can work," he
said.