COLUMBIA, S.C. - J.T. Gandalfo, chairman of
the Division of Motor Vehicles Task Force organized by Gov. Mark
Sanford, has been appointed a special liaison to the troubled
agency.
On Jan. 24, Sanford sent a letter to Boykin Rose, who is director
of the state Department of Public Safety, which oversees DMV,
informing him of Gandalfo's appointment.
The agency, which registers vehicles and licenses drivers, has
been under fire from legislators since last summer when a new
computer system was implemented and technical glitches kept
residents waiting for hours in long lines at DMV offices across the
state.
Sanford said Gandalfo would "work with, consult and advise" Rose
and DMV deputy director David Burgis to implement his task force's
recommendations.
The 14-member panel released its report earlier this month. The
group said DMV needs to correct problems such as long lines, slow
mail-in services, inefficient call centers and cramped facilities as
well as the faltering multimillion-dollar computer system.
The panel also said a new person should be appointed to lead the
agency.
Public Safety spokesman Sid Gaulden said Rose plans to meet with
Gandalfo Monday to discuss the direction of DMV.
One possible topic could be Burgis' future. The DMV head is an
unclassified state employee who "serves at the pleasure of the
director," Gaulden said.
Sanford's task force also suggested using inmates from the
Corrections Department to answer DMV calls. Other recommendations
included allowing certified driver's education teachers to
administer and score licensing tests; allowing county treasurers to
issue decals and vehicle registrations to taxpayers; and simplifying
the agency's complex computer system.
"The governor wants Mr. Burgis and Mr. Rose to work with Mr.
Gandalfo to ensure excellent service is provided by DMV," said
Sanford spokesman Chris Drummond.
Gandalfo, a Columbia car dealer, won't be paid for his advisory
role, Drummond
said.