From: Elmore, Dede [ElmoreDD@scdot.org]
Sent: Monday, June 27, 2016 8:16:06 AM
To: Feda, Jim; Mabry, Mechelle V
CC: Leaphart, Andy; Cooper, Sue
Subject: RE: Governor's Mail - Sheila L. Hiles

Mechelle:

 

Thank you for handling this and making contact with Ms. Hiles.

 

Dede Elmore, MBA

Executive Assistant

Office of the Secretary

SCDOT

955 Park Street

P.O. Box 191

Columbia, SC 29202

803-737-1312

 

From: Feda, Jim
Sent: Friday, June 24, 2016 6:21 PM
To: Mabry, Mechelle V; Elmore, Dede
Cc: Leaphart, Andy; Cooper, Sue <Sue.Cooper@admin.sc.gov> (Sue.Cooper@admin.sc.gov)
Subject: RE: Governor's Mail - Sheila L. Hiles

 

Thanks Mechelle.

 

 

 

Sent from my Verizon 4G LTE smartphone



-------- Original message --------
From: "Mabry, Mechelle V" <MabryMV@scdot.org>
Date: 6/24/16 6:00 PM (GMT-05:00)
To: "Elmore, Dede" <ElmoreDD@scdot.org>
Cc: "Leaphart, Andy" <LeaphartAT@scdot.org>, "Feda, Jim" <FedaJJ@scdot.org>, "Cooper, Sue <Sue.Cooper@admin.sc.gov> (Sue.Cooper@admin.sc.gov)" <Sue.Cooper@admin.sc.gov>
Subject: RE: Governor's Mail - Sheila L. Hiles

Dede,

I have spoken with Ms. Hiles via telephone.   The company she works for is a wire service or a business that orders permits for multiple companies nationwide.  She stated they were a small company and other states would bypass their company when  they requests  permits.  I assured her we do not do this.  I also explained to her that the permit office is staffed with 6 employees and are required to  work a 30  minute lunch, afterhours and on weekends when we get behind on permits.   In the last couple months, it is taking up to 24 hours for a permit to be issued. 

 

In the last several years, I have seen an increase in the weight, width and height of the commodities being transported  within and throughout our state.  We too want to ensure industry receives their permits in a timely manner but at the same time, we will not  compromise the safety of the motoring public or our states infrastructure by issuing permits with routes that would strike overhead structures or route over structurally deficient  bridges.      

 

Thanks for everyone’s patience,

Mechelle Mabry

 

 

 

 

 

From: Elmore, Dede
Sent: Friday, June 24, 2016 3:43 PM
To: Mabry, Mechelle V
Cc: Leaphart, Andy; Feda, Jim; Cooper, Sue <Sue.Cooper@admin.sc.gov> (Sue.Cooper@admin.sc.gov)
Subject: FW: Governor's Mail - Sheila L. Hiles

 

Dear Mechelle:

 

Please see the e-mail below I received from Constituent Services in the Governor’s Office.

Would you please handle the above-attached inquiry by responding to Ms. Hiles? Her home and business phone numbers are given in the e-mail she sent.

 

Please let those copied on this e-mail know when contact has been made with Ms. Hiles.

 

Thanks, Dede

 

Dede Elmore, MBA

Executive Assistant

Office of the Secretary

SCDOT

955 Park Street

P.O. Box 191

Columbia, SC 29202

803-737-1312

 

From: Cooper, Sue [mailto:Sue.Cooper@admin.sc.gov]
Sent: Friday, June 24, 2016 3:30 PM
To: Elmore, Dede
Subject: Governor's Mail - Sheila L. Hiles

 

Ms. Elmore,

 

RE:   

 

Ms. Sheila L. Hiles

Nationwide Express Services

11975 TWP Road 1194

Post Office Box 30

Crooksville, Ohio  43731

sheila.nes@rrohio.com

740.982.3737 H

740.868.7316 B

 

Forwarding correspondence from Ms. Sheila L. Hiles to the Department of Transportation for review/response.  Thank you for your help.

 

Susanne Cooper

Program  Coordinator I, Ombudsman

Office of Executive Policy and Programs


The South Carolina 

Department of Administration

1200 Senate Street, Suite 104, Columbia, SC 29201

(803) 734-5049