FLORENCE, S.C. - A record-keeping error made long ago surprised - and temporarily parked - a hospice nurse from Florence.

The Department of Motor Vehicles recently refused to renew the license of Rosalinde "Roz" Sanders, whose file was flagged because her birth listed didn't match the birthday in her Social Security records.

"They wanted to see my Social Security card," Sanders said. "When I showed it to them, they said they couldn't issue me a license."

DMV Constituent Services Director Beth Parks helped the woman get her license a week later.

Parks said Sanders' case was unusual, but it also shows that upgraded security measures work.

"The system is better, and they're going to catch things like this," Parks said. "But we now have a constituent services office to deal with things like this."

Sanders' problem is a sign of the times - at least the increased wariness and security since Sept. 11, 2001.

Sanders often goes on calls in the middle of the night to give comfort to terminally ill patients and their families. Without a license, she can't do that.

"I have to be able to be with them when they die, because the family needs me there as much as the patient does," Sanders said.

Sanders was told by the Social Security Administration that it would take at least two months to correct the discrepancy. Sanders then asked DMV for a provision license until then and was told no.

Sanders was flabbergasted. "I've never even had a speeding ticket in 34 years," she said. "They'll give someone with a DUI a provisional license, but they wouldn't give me one."

Once told of Sanders' problems, Parks made a few phone calls and got her a license.

"We've never had a constituent service before," Parks said. "And this is why we have one now."

Sanders, though, wonders why things took so long to fix.

"It shouldn't take calls to legislators and the newspaper getting involved to get a problem like this resolved," Sanders said.