GREENVILLE - If not for his persevering
motto, state tourism Director Moke McGowan could be antsy right
now.
He warned industry leaders last week at the Governor's Conference
on Tourism and Travel about the challenges the state's top industry
faces in 2003: war jitters, the lagging economy and state budget
cuts that affect tourism marketing.
But after 30 years in the hospitality and marketing business,
McGowan has adopted a principle from the title of "Better Times Than
These," one of his favorite books: Whatever hardships you face,
there's something better waiting, he said after the two-day
conference in Greenville.
"That's become my mantra over the years," said McGowan, now in
his sixth year at the S.C. Department of Parks, Recreation and
Tourism, the main promoter of the state's $14.4 billion tourism
industry.
He's weathered earthquakes, squabbles over government budget
dollars for marketing and down economies. And the community has
always bounced back, just like S.C. tourism will after a $200
million dip in 2002, he said.
"These are interesting times in which we live," McGowan said.
A Hawaii native, McGowan worked in Nevada, California and Oregon
before coming to South Carolina in his first move to the East Coast.
He approached his first PRT interview casually, not thinking the
leadership was taking a West Coaster seriously.
"I had never set foot in South Carolina, and I had never worked
for a state agency," McGowan said. "But I was very intrigued by the
idea of having an outsider come in."
His unusual first name reflects his Hawaiian heritage and is
pronounced "moe-kee."
An avid reader, McGowan turns the pages in a book nightlyto
unwind from the day. He also plays golf.
The Sun News | What does the advertising campaign for this
spring look like?
McGowan | It will start breaking out pretty soon, in
March. It will continue some of the strategies from last year, a
concentration of the four-page inserts with very little television.
There will be more in Internet advertising, which will be very, very
successful.
... Overall, it's modest compared to the campaign last year.
The Sun News | How much less are you spending?
McGowan | It was about $3.4 million last year, thanks to
the special $2 million given to us after the terrorist attacks. This
year it's about $2.8 million.
The Sun News | Speaking of the budget, what kind of fight
will you have this year amid the tight state budget to get the
marketing dollars you want?
McGowan | I think it is going to be difficult. We
certainly have new leadership in Gov. Mark Sanford and PRT
director-designate Chad Prosser, who [both] fully understand the
industry. I would hope they would provide necessary support.
So much [of the marketing for the next fiscal year, which starts
July 1,] is going to be dependent on the budget.
The legislature is very receptive and understands the importance
of tourism. They are just faced with some very difficult choices. I
don't know how it will manifest itself.
The Sun News | The industry faces several challenges this
year. How do you think tourism will perform?
McGowan | I think we are well-situated. But there are two
caveats. War is the biggest caveat, but we have a strong reputation
as a place that is easy to get to and that people can trust. People
need to travel, and, in times of uncertainty, they tend to go toward
brands they know, trust and value. We've built our brand up very
strongly.
The other issue is the national economy. But if we end up down,
it won't be as down as the national scene, and we will be one of the
first to recover. I'm optimistic because of who we are, where we
are.