x-sender: governor.haley@sc.lmhostediq.com x-receiver: governor.haley@sc.lmhostediq.com Received: from mail pickup service by sc.lmhostediq.com with Microsoft SMTPSVC; Tue, 8 Mar 2016 14:08:13 -0500 thread-index: AdF5bd0Q5lST+d2UTDSA4V4DL5Yhqw== Thread-Topic: Response via eform 100002 - Help with a State Agency From: To: Subject: Response via eform 100002 - Help with a State Agency Date: Tue, 8 Mar 2016 14:08:13 -0500 Message-ID: <040490B2089847F9B090BBBBCCA9E805@IQ12> MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Mailer: Microsoft CDO for Windows 2000 Content-Class: urn:content-classes:message Importance: normal Priority: normal X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609 X-OriginalArrivalTime: 08 Mar 2016 19:08:13.0912 (UTC) FILETIME=[DD263580:01D1796D] WORKFLOW 344 Miss Brandy L Dimmery 136 wells garden court irmo SC 29063 brandydimmery@icloud.com 803-422-3788 I am a single mother of a 4 year old whom I raise. I currently receive child support from the father in the amount of $60.00 a week. I was told by DSS and the child support customer service that I needed to wait for 3 years before I could file for an adjustment on the court order. So I waited the 3 years and finally received a letter stating if I wanted a review to send a letter in requesting one. The letter was mailed in 1 day after I got it. I have followed up more than 30 times to make sure that it was there. I was told it was not there and then faxed the letter in and the same thing happened. i have repeatedly tried waiting very patiently and think that I have done so... I know I am not the only one wanting this done. They then told me the supervisor tried to call and could not leave a message..No number on my phone was ever called in and no reason at all there would be they could not leave a message. So here I am almost a year later with NOTHING... The initial court order was based off the father making 200.00 a week and he currently makes over 700.00 a week now..and there is pre-school too. I have provided contact information for any and everything they could possibly need other then the documents themselves that I can not get from him. I just don't understand that there is this much confusion with this office. I have called over 100 times I know to follow up and can not get any response from anyone.. No call, no letter ,no nothing.. I understand that these things take time but I feel my time has been waited and want something done ASAP. I don't want to have to be kept putting aside when I have provided everything to the numerous times. Thank you for your time in this manner and I hope that it can be resolved in a timely manner. Brandy Dimmery 803-422-3788 24.168.192.174