x-sender: governor.haley@sc.lmhostediq.com x-receiver: governor.haley@sc.lmhostediq.com Received: from mail pickup service by IQ12 with Microsoft SMTPSVC; Thu, 18 Dec 2014 11:13:42 -0500 thread-index: AdAa3Zc8cuv3zVl5RvacKnHwPJGsYg== Thread-Topic: A hearing that was not heard. From: To: Subject: A hearing that was not heard. Date: Thu, 18 Dec 2014 11:13:42 -0500 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Mailer: Microsoft CDO for Windows 2000 Content-Class: urn:content-classes:message Importance: normal Priority: normal X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609 X-OriginalArrivalTime: 18 Dec 2014 16:13:42.0241 (UTC) FILETIME=[974F8510:01D01ADD] CUSTOM Mr Nathan L Smith Owner and Operator Savvy's Flower Cabin 107 E. Broad St. // P.O. Box 123 Iva SC 29655 ncsmith619@gmail.com GOVE A hearing that was not heard. Dear Governor, I am the owner/operator of a small floral shop and I rent to a lady that own/operates a salon in a joining part of my business. She has been a cosmetologist for almost 30years and has always worked to achieve satisfaction from LLR to run and operate her business. A little over a year ago she was forced out of her previous location and came to my establishment so that she could be in a more central part of our small town. Business has been very hard financially due to us operating in such a small town. Especially with competing with those that work from their homes. During Shelli's move to my establishment she was inspected by LLR and was informed they did not have a change of address. Note* Shelli was not in operation, she was still in process of trying to clean out her other place. The inspector told her that she would have to fill out a form and also made a unprofessional gesture that she really did not care/did not want to help and made the statement that she was going back to school and would not be working for LLR and would not be the one coming back (which was a lie because she did return right at a year later). Shelli called LLR and requested the form be sent to her via US mail because she does not have a computer nor the internet. Long story short, Shelli has been fighting with LLR throughout a whole year on this matter. During the summer months she had another visit from a inspector and he informed her he was fining her $500. Shelli explained her story and he made the statement in a very sarcastic tone "I'm only here because our great Governor Haley is forcing us and you can thank her for this". I witnessed this and it was extremely UNPROFESSIONAL for starters. And he stated "I'm here to ruin your day" in front of her customers. I say this is very uncalled for. He also questioned why she did not drive to columbia to fix this problem, and I ,myself, can not understand why drive 2 hours away!? This is something that should have been done the first time Shelli contacted the LLR. During his visit Shelli explained that the address on her license, which was the physical address of her salon, was not her mailing address because the US postal service did not offer mailing at the physical address due to being so close to the US post office. LLR had been sending mail to crazy addresses where she had never lived along with trying to send them to her business which kept being returned because we do not receive mail at our businesses. The inspector told her he would take care of all the LLR problems himself and she would be getting the proper forms to file a change of address, but in the mean time she would need to appeal the fine and they would schedule her a hearing date. The form never came so Shelli called LLR inspector and he called his office and had them to send the form. When the form arrived, it was the WRONG FORM. Shelli called the LLR inspector again and it was finally fixed and he told her she should be receiving the hearing date paper and he stated he would be at the hearing himself to clear her and she would get out of the fine because he saw it was a really messed up situation on the LLR side. This hearing date was yesterday, Wednesday 12/17/14. When she went to the hearing they would not let the inspector present any information relating to this case which would clear Shelli and show what mistakes were made on the state's side of the case. Also they did not let Shelli present information, especially that showed error on the state side of the case. The President asked her if the move was an emergency and she explained that it was due to the building was sold out from under her. He told her that was not an emergency. When this is her only income how is it not when she is trying to support her family and barely making it as it is? This is very disturbing to know that the justice within the LLR is lack. It is also very disappointing to know that you were re-elected and you allow these things to happen. We try to operate businesses in a small town in your state that you probably have never even heard of and people are running salons out of their homes and the salons are not even regulated. One lady even operates out of a business location, called Recreation Connection, and your inspectors say they can never catch her there and I know that she is there EVERY DAY. The inspector has also said that they don't even try anymore and talk like they are scared of her. And here you have a honest lady, Shelli, trying her hardest to do everything that is required for 29 years and you are punishing her. I have also experienced incompetence with the revenue department very recently and it ticks me off that a little simple thing can not get resolved and I have to pay for the states error. Your website is "inadequate and not user friendly", that is from my accountant (CPA) that has been in business for years! But I'm not emailing you for my problems, I'm emailing you because the hearing that took place yesterday was not a hearing, it was a "this is the way it is and you pay meeting." I would have expected more out of our state and especially you since you received my vote because I believed in what you could do. If I am mistaken in accusing you, since you are the overseer of our state and departments, please help with this situation. Shelli had every bit of the information along with a SC state LLR inspector that was there to clear her and let the board know that she had tried and tried to get this straight but kept getting the run around, as I call it. And the board wouldn't even hear it and still fine her $400. They reduced it from $500 to $400 because she showed up, when really it should have been dropped as the inspector stated. You say that our state is strong and it makes me wonder if its not because the honest people pay for the states errors.