Gov. Mark Sanford on Wednesday picked insurance
industry veteran Eleanor Kitzman to serve as South Carolina's next
insurance commissioner.
Although not a household name, Kitzman may look familiar to some: She
appeared in numerous television commercials for the small auto insurance
company she founded in 1999, Drivers Choice Insurance Services.
Kitzman sold the company in 2002 but continued to run it afterward and
appeared on its ads. Her contract with Drivers Choice ended in October.
"What I've always looked for in this process are people who bring a
business approach to government, and who look out for the taxpayers'
bottom line," Sanford said. "That's particularly critical at an agency
like DOI that's so closely tied to our economic development efforts as a
state."
If confirmed by the Senate, Kitzman, 48, will replace Ernst Csiszar,
who resigned as head of the Department of Insurance in August to take the
top job at the Property and Casualty Insurers Association of America, an
industry group.
Sanford took months to find a person to appoint to the job. Will Folks,
his spokesman, said the governor was deliberate in his decision-making and
that a number of people expressed interest in the job.
Kitzman will oversee a department with 85 workers and a budget of $7.8
million. It regulates nearly 2,000 insurance companies that contributed
more than $140 million to the state budget last year. It also oversees
more than 50,000 insurance agents, brokers, adjusters, appraisers and bail
bondsmen.
The appointment was not exactly a big surprise. Kitzman was mentioned
in connection with the commissioner job in 2002, shortly after Sanford
took office. The governor ultimately decided to keep Csiszar, who was
appointed by Sanford's predecessor, Gov. Jim Hodges.
Kitzman is an 18-year veteran of the insurance industry. A native of
Texas, she graduated from the University of Houston in 1984 and received
her law degree from South Texas College of Law in 1986, then spent five
years practicing law, representing insurance companies.
She jumped to the industry in 1991 and worked for several large
companies for the next eight years, including a stint at Integon Insurance
Co. in North Carolina, which has since been bought by GMAC.
It was in that position that Kitzman went to Columbia in 1997 to
testify on behalf of a bill that would deregulate the auto insurance
industry.
"(Integon) did business in 28 states, but not South Carolina, which is
in its own backyard," Kitzman said. "We couldn't figure out a way to do it
properly because of the legal and regulatory hurdles."
The law passed. Less than two years later, Kitzman moved to South
Carolina to start Drivers Choice. It started writing business in March of
that year, the same month the new law took effect.
"I'm a huge proponent of deregulation," Kitzman said. "I have long been
a proponent of market competition."
That view is a clear indication that Kitzman will likely steer the
department in the same direction as Csiszar. Under his watch, the
department gave companies more flexibility to set rates. And the
commissioner was a champion of a bill Sanford signed last year to ease the
process home insurers go through when hiking rates.
It was a stance that generated much controversy, especially among
consumer groups.
At a news conference Wednesday, Sanford said that Csiszar was hard to
replace.
"Nothing against Eleanor, but she doesn't have that wide breadth yet,"
Sanford said. He added he was confident she would "quickly grow into that
position."
Kitzman said the insurance department can be an economic-development
tool, a priority for Sanford. She said deregulation can bring more
companies to an area, boost competition and give consumers more choices.
That said, Kitzman also pointed out the department plays a vital role
as a public watchdog.
"When you're giving companies the opportunity to compete in an open
market, I think that the state and the Department of Insurance have an
obligation to make sure that companies are not taking unfair advantage of
consumers," she said. "We have to make sure companies doing business here
are solvent, financially sound, and are following the rules that you do
operate under."