RECENTLY, A CONSUMER advocate told me she didn't understand why
lenders opposed a provision requiring mandatory counseling for
high-cost loans in an anti-predatory lending bill.
The answer is simple: If a credit counselor points out predatory
elements in a proposed loan, the informed borrower is likely to walk
away from the deal.
Unscrupulous lenders who make loads of cash by duping poor,
elderly and unsophisticated borrowers fear that. They would rather
consumers not get sound advice before accepting loans.
These are not the kind of guys you want to do business with. They
are rip-off artists.
What they do is not illegal; it's just wrong. Anytime you
hoodwink people into taking loans they don't need or accepting
higher interest rates than they should or paying excessive fees,
that is wrong. Yet, that is what some lenders have been allowed to
do in South Carolina.
Most lenders, including those who make subprime loans, operate in
the light and aboveboard. However, there is a faction of them who
use abusive practices that all too often lead to people losing their
homes, cars and jobs.
State lawmakers can put a stop to that by approving a conference
committee's recommendation. In addition to requiring mandatory
counseling, the legislation limits fees and points for high-cost
loans, requires mortgage brokers to work in the best interest of
borrowers and prohibits the financing of credit insurance, among
other things.
While every provision is needed, mandatory counseling is key. The
idea is not for all subprime borrowers to receive counseling. It is
to make sure that those who are considering high-cost loans get
needed guidance to make sure they are not being cheated or getting
into a loan they can't repay.
During one conference committee meeting last week, Rep. Joe Neal
said borrowers would make better decisions and be less likely to be
taken advantage of if they get counseling. "My position is that
counseling is important. It's important because of some of my own
constituents who have been victimized by predatory lending," he
said. "I think it's a critical piece that has to be there."
However, John Foster of United Credit, who is a member of the
S.C. Financial Services Board, said mandatory counseling could hurt
his business. He said United's typical customer is someone buying a
small home or needing a small loan package in the area of $25,000.
"They have a need that we fill the niche," he said. "They've got bad
credit."
Mr. Foster said he is for "mandatory consumer education, but not
mandatory counseling."
He said he is concerned that HUD has no guidelines for
counselors. "I'm a CPA so I believe in certification," Mr. Foster
said. He said he envisions "unlicensed, unaudited counselors"
providing guidance to borrowers. "If I look scared it's because I
am," he said.
Brandolyn Pinkston, interim director of the Department of
Consumer Affairs, had a passionate response to Mr. Foster's comment.
"I too am scared. I am scared for people who are about to lose their
homes," she said.
Ms. Pinkston said mandatory counseling could help some people
realize they can get better deals. "There are a number of people who
are placed in high-cost loans that should be in prime loans," she
said.
There has been some concern as to whether there are enough
counselors available to meet the need if mandatory counseling
becomes law. However, representatives from the State Housing
Authority as well as Consumer Affairs have said there are enough
counselors available to cover the state's 46 counties. HUD-certified
counselors work in a number of different agencies and would provide
free counseling to borrowers, they said. Consumer Affairs would be
charged with developing the process.
It is imperative that Consumer Affairs and the Housing Authority
make sure a solid network of counselors is in place so consumers do
not fall through the cracks.
Also, we must avoid the miscommunication that occurred in
Cleveland, where mandatory counseling confused both borrowers and
counselors. That was because the HUD-approved counseling agencies
and the city's Consumer Affairs Department were not on the same
page. Counseling agencies didn't get the help they needed from
consumer affairs. As a result, some of them stopped offering the
service.
According to one report, a Cleveland borrower went to a mandatory
session and instead of being given guidance about the high-cost loan
he was entering into, he was taught about good budgeting practices.
Not only did he leave confused, but he later found that he had
entered into a loan that carried a higher interest rate and higher
mortgage payments than he had expected.
If the House and Senate do the right thing and approve this
legislation, we'll get mandatory counseling in South Carolina.
The process must not be cumbersome, and counselors must know
exactly what is expected of them. They should help borrowers make
informed decisions about the loans they are considering. Consumers
should understand how the loan works and what their options are.
If the loan is predatory, the No. 1 option must be to walk
away.