WE HAVE just watched a serene, six-minute PowerPoint presentation
outlining what the awkwardly named Department of Alcohol and Other
Drug Abuse Services does with its $45 million budget, when Director
Lee Catoe begins a typical agency budget presentation: "We are not
asking for funding. We are asking for an investment.‘.‘.‘."
He can't get the third sentence out before Gov. Mark Sanford
interrupts. "Let's make this conversational," he says. "Let's start
with the big picture."
Chief of Staff Fred Carter looks sympathetically at Mr. Catoe and
offers: "Lee, just remember, I do this every day of my life."
"The bigger picture," the governor continues, "would be, 'Does
DAODAS do anything?'‘" He doesn't pause for an answer. He talks
about "the actual product" and makes an observation he will return
to frequently during the next 90 minutes: There's no statistical
change over the years in the number of South Carolinians with
alcohol and drug problems.
Welcome to State Government 101, an introductory course taught
for -- and, it would seem, by -- our outsider governor. The
end-of-course paper will be a radically different state budget,
which Mr. Sanford will try to sell to the General Assembly.
If Mr. Catoe is thrown off-kilter by this exhilarating exchange
during his boss's very first budget hearing, imagine what will
happen when the process moves in coming weeks to agencies that are
not part of Mr. Sanford's Cabinet, whose directors were not hired by
him and infused with his philosophy.
And pity the poor managers -- the hands-on, day-to-day folks who
come to budget presentations expecting to do the bulk of the
talking. Their neat little presentations are pushed aside; they've
already been read, and the student/instructor is ready to ask the
big-picture questions.
A word of advice to future presenters: Come prepared to think on
your feet. Make sure you or someone aggressive enough to jump in
knows everything there is to know about how your agency works, and
can discuss, as Mr. Sanford puts it, "the outcomes." He and his
staff have read the documents you've sent over, and some you didn't
send over. They want to know the stuff that is not in the reports;
they want answers to questions that pop into their minds while
reading those reports.
This isn't the way it works in state government. At least not in
this one. Budget hearings are pro forma. A legislative subcommittee
might handle a half-dozen agencies in a single afternoon. The
agencies talk about what they want to do, and how much money they
want to do it, not what they do and why. The most grilling I've seen
before last week was when one disciple in the House used to turn
hearings into mini-seminars on how to properly write an
"accountability report" in keeping with the gospel of Baldridge: all
style, no substance. Nothing like this; nothing that could provide
information that might actually allow us to make smart decisions
about spending.
As the DAODAS managers sputter about, looking for a slide to
address this question or that, the governor gently pushes: We don't
need a slide. Just give me your answer.
What about prevention, he wants to know: Sure, the Youth Access
to Tobacco Study shows there are fewer places where kids can buy
cigarettes, but "would that be meaningful prevention if you're a
teenager?" (Probably not, comes the response.)
When a manager says there is less focus on prevention because
DAODAS was "traditionally a treatment agency," the rejoinder is
quick: "So it's the way we've always done it?"
Mr. Sanford's never-fully-answered question about whether the
state gets more bang for the buck from prevention or treatment is
just the start. All the questions from the governor and his staff go
to the fundamentals.
Does the agency need more control over the 33 county authorities
it contracts with to actually provide prevention and treatment
programs? Does money go to programs that work, or just programs
we're used to providing? (This one comes closest to getting a full
answer, when the director of a local program admits that he finds
himself focusing less on outcomes than on "chasing the dollar" and
"where can I get my next grant and keep my staff on board.") And
ultimately: Does the agency need to exist, or would we be better off
if another agency passed out the grants and contracts?
A Sanford aide asks about the DARE program; everyone agrees it's
a waste of money, continued only because of politics. Mr. Carter
pipes up: "See there; we got an outcome of the budget hearings. We
just saved $200,000."
Mr. Sanford is delighted. But not satisfied. "If you were to pick
four other things that just flat don't make sense, what would they
be?" he asks.
After a couple of items get named, an aide tries to change the
subject. "Wait, wait, wait," Mr. Sanford interjects. "Could we come
back to that? We've got two things you're going to work on. Give me
two more."
And so it goes. No one in the packed room is safe. At one point,
Mr. Sanford points to a woman sitting along the wall and asks:
"What's your name? Is there anything that jumps out at you?"
At meeting's end, the list is still incomplete, so Mr. Sanford
assigns homework: Give me a detailed budget that explains every
program you offer, and rates its effectiveness on a scale of one to
five. It will help you in setting priorities, he tells the
officials. And, he adds, underlining the ultimate point of these
hearings, "it will help us in making decisions."