DMV offices are undergoing a number of changes in upcoming months, including adding greeters at office doors.
People will be able to renew driver's licenses and identification cards and change addresses on the Internet starting in June.
Six regional DMV offices also will be open on Saturdays in Florence, Aiken, Irmo, Greenville, Charleston and Rock Hill beginning June 7.
Employees say changes at the agency may ease customer frustration.
"One of the biggest fallacies of the DMV is we're there to mistreat people, and that's not true," said Mike Howell, who works in the Greenville office.