COLUMBIA - After months of complaints
about long lines and poor service at the Division of Motor Vehicles,
a bill was introduced Thursday in the House that would make major
changes at the agency.
Under the bill, the DMV would be removed from the Department of
Public Safety and made a stand-alone Cabinet agency with the
director appointed by the governor and confirmed by the Senate.
The DMV, which registers vehicles and licenses drivers,
originally was part of the former Department of Highways and Public
Transportation. During the 1993 state government restructuring,
portions of the DMV were sent to the Revenue Department and other
portions to the Department of Public Safety. The entire division was
put under the DPS in 1996.
"DMV has been treated sort of as a redheaded stepchild; it's
bounced around from one agency to another," said House Speaker David
Wilkins. "Now it's going to stand alone. The governor's going to
appoint the director. There's going to be a direct chain of command
and accountability."
That's exactly what the DMV needs, said Gov. Mark Sanford, who
appointed a task force to review problems at the agency.
"I think this bill certainly provides that accountability, and
I'm very encouraged by the similarities between this bill and a lot
of the recommendations included in the task force report. We've also
said all along that taking a hard look at privatizing certain
aspects of DMV was long overdue," Sanford said.
Public Safety officials wouldn't say whether they support the
measure but said they would work with the General Assembly.
Under the bill, the agency would enter into contracts with public
and private entities to administer driving tests. Drivers' license
expiration dates would be extended from five to 10 years for most
people, and drivers could get tag renewal stickers and registration
from DMV offices, county treasurers' offices or private
entities.
The DMV came under fire last summer when a new computer system
was implemented and glitches kept residents across the state waiting
for hours in long lines.
And problems at the agency go beyond long lines. Sanford's task
force said the agency also has slow mail-in services, inefficient
call centers, cramped facilities and a multimillion-dollar computer
system that is not completely functional.