COLUMBIA - J.T. Gandalfo, chairman of the
Division of Motor Vehicles Task Force organized by Gov. Mark Sanford, has
been appointed a special liaison to the troubled agency.
On Jan. 24, Sanford sent a letter to Boykin Rose, director of the state
Department of Public Safety, which oversees the DMV, informing him of
Gandalfo's appointment.
The agency, which registers vehicles and licenses drivers, has been
under fire from legislators since last summer when a new computer system
was implemented and technical glitches kept residents waiting for hours in
long lines at DMV offices across the state.
Sanford said Gandalfo would "work with, consult and advise" Rose and
DMV Deputy Director David Burgis to implement his task force's
recommendations.
The 14-member panel released its report earlier this month.
The group said DMV needs to correct problems such as long lines, slow
mail-in services, inefficient call centers and cramped facilities as well
as the faltering multimillion-dollar computer system.
The panel also said a new person should be appointed to lead the
agency.
Public Safety spokesman Sid Gaulden said Rose plans to meet with
Gandalfo on Monday to discuss the direction of DMV.
One possible topic could be Burgis' future.
The DMV head is an unclassified state employee who "serves at the
pleasure of the director," Gaulden said.
Sanford's task force also suggested using inmates from the Corrections
Department to answer DMV calls.
Other recommendations included allowing certified driver's education
teachers to administer and score licensing tests; allowing county
treasurers to issue decals and vehicle registrations to taxpayers; and
simplifying the agency's complex computer system.
"The governor wants Mr. Burgis and Mr. Rose to work with Mr. Gandalfo
to ensure excellent service is provided by DMV," said Sanford spokesman
Chris Drummond.
Gandalfo, a Columbia car dealer, won't be paid for his advisory role,
Drummond said.